Terms
of Service
of Service
Privacy
Policy
Policy
Let us be the best bridge between you and your customers.
Let your customers receive the most professional consultation services.
Reliable connections with professional consultation services for your customers.
About us
About Us
TrustLink was established in 2024, specializing in providing professional customer service outsourcing solutions. We are committed to offering high-quality live customer support for businesses in various industries. We believe that a great customer experience is the key to business success. Therefore, we focus on professionalism, enthusiasm, and efficiency to build dedicated customer service teams tailored for each business, helping them focus on core operations while enhancing customer satisfaction and brand value.
At TrustLink, we deliver reliable customer support, representing your brand with care and professionalism to build trust and loyalty.
Our Mission
Through professional customer service outsourcing, we aim to be a trusted partner for businesses, helping them build deeper connections with customers and creating long-term value for enterprises.
Our Vision
We aim to become the leading brand in the customer service outsourcing industry, creating outstanding customer experiences for every partner business with innovative technology and personalized service, setting new industry standards.
Features
Live Customer Support Expertise
Our customer service agents undergo rigorous training and possess excellent problem-solving and communication skills to ensure attentive service for every customer.
Flexible Service Model
We offer customized customer service solutions based on the specific needs of businesses, supporting everything from short-term projects to long-term collaborations.
24/7 Service All Year Round
With round-the-clock customer support, we ensure your customers receive immediate assistance anytime, addressing inquiries and resolving issues to provide a smooth, positive experience.
Scalable Solutions
Our services are designed to grow alongside your business, offering the flexibility to efficiently scale support teams as your needs evolve, ensuring smooth operations and cost-effectiveness at every stage.
Services
24hr Live Customer Support
We offer professional live customer support, solving all customer problems while relieving you from high personnel and operational costs.
AI Intelligent Customer Service System
Our AI-powered customer service system, trained with millions of customer interactions, allows you to provide quick and efficient customer service at a lower cost.
Customer Service Training
We provide professional online/offline customer service training courses, taught by instructors with over 10 years of experience. Please contact our business representatives for more information.
ESCROW Customer Services
We also offer professional risk management services to help you review whether customers are engaged in any violations and to investigate if there are any unusually high-risk customers.
Exceptional, personalized customer service solutions
Welcome to TrustLink's live customer service hosting service! Please read the following terms carefully before using our services. Your use will be deemed as your acceptance and agreement to these terms.
1. Service Content
We provide professional live customer service outsourcing, offering tailored solutions based on client needs. We are not responsible for interruptions caused by uncontrollable external factors (such as network issues or third-party system failures).
2. User Responsibilities
Users must provide accurate, truthful, and legal business requirements and information. Users must not use our services for illegal activities; otherwise, we have the right to terminate the cooperation and pursue legal action.
3. Data Confidentiality
We provide professional live customer service outsourcing, offering tailored solutions based on client needs. We are not responsible for interruptions caused by uncontrollable external factors (such as network issues or third-party system failures).
4. Service Modification and Termination
We reserve the right to modify or update service content at any time and will notify users in advance. If a user violates these terms, we have the right to terminate the cooperation without a refund.
5. Limitation of Liability
Our services are provided on an "as is" basis, and we are not responsible for any indirect damages or losses caused by the use of our services.
6. Dispute Resolution
In case of disputes, both parties should first seek to resolve the matter amicably. If unresolved, the dispute will be governed by the laws of Malta, and the local courts will have jurisdiction.
1. Service Content
We provide professional live customer service outsourcing, offering tailored solutions based on client needs. We are not responsible for interruptions caused by uncontrollable external factors (such as network issues or third-party system failures).
2. User Responsibilities
Users must provide accurate, truthful, and legal business requirements and information. Users must not use our services for illegal activities; otherwise, we have the right to terminate the cooperation and pursue legal action.
3. Data Confidentiality
We provide professional live customer service outsourcing, offering tailored solutions based on client needs. We are not responsible for interruptions caused by uncontrollable external factors (such as network issues or third-party system failures).
4. Service Modification and Termination
We reserve the right to modify or update service content at any time and will notify users in advance. If a user violates these terms, we have the right to terminate the cooperation without a refund.
5. Limitation of Liability
Our services are provided on an "as is" basis, and we are not responsible for any indirect damages or losses caused by the use of our services.
6. Dispute Resolution
In case of disputes, both parties should first seek to resolve the matter amicably. If unresolved, the dispute will be governed by the laws of Malta, and the local courts will have jurisdiction.
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TrustLink attaches great importance to user privacy and personal data protection.We promise to properly handle your personal information in accordance with relevant laws and regulations.
1. Data Collection
We collect information related to service provision, including but not limited to contact information, business requirements, and customer support records.
2. Data Usage
The collected data is used solely for providing and improving services, or as required by law. We will not sell or share your personal information with third parties unless authorized by you or required by law.
3. Data Protection
We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. In case of a data breach, we will notify affected users and take corrective measures promptly.
4. User Rights
You have the right to review, correct, or delete your personal information collected by us. You may contact us at any time to make such requests.
5. Policy Updates
We may update this privacy policy periodically and will post the changes on our website. We encourage you to review it regularly to stay informed about the latest policy.
1. Data Collection
We collect information related to service provision, including but not limited to contact information, business requirements, and customer support records.
2. Data Usage
The collected data is used solely for providing and improving services, or as required by law. We will not sell or share your personal information with third parties unless authorized by you or required by law.
3. Data Protection
We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. In case of a data breach, we will notify affected users and take corrective measures promptly.
4. User Rights
You have the right to review, correct, or delete your personal information collected by us. You may contact us at any time to make such requests.
5. Policy Updates
We may update this privacy policy periodically and will post the changes on our website. We encourage you to review it regularly to stay informed about the latest policy.
Tokens, linked to digital currencies, play a vital role, extending beyond traditional value. They range from utility tokens for decentralized apps to the surge of non-fungible tokens (NFTs) in digital ownership, showcasing diverse forms. Understanding their multifaceted nature offers insights into how these digital assets shape our perception of value in the Web3 era.
Tokens, linked to digital currencies, are dynamic entities surpassing traditional value. They range from utility tokens for decentralized apps to the rise of non-fungible tokens (NFTs) in digital ownership, showcasing diverse forms. This exploration reveals that tokens signify ownership, access, and participation in the evolving digital landscape, shaping our interaction with value in the Web3 era.
FAQ
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